 |
When you sign up for a hosting account with us an agreement is made that will automatically debit your card on a monthly or annual basis, depending upon the option you choose. |
|
A username and password is created for you on our system, which are either e-mailed to you or displayed on the payment confirmation page at signup. |
|
With this username and password you can update your credit card details, cancel payments, or alter your e-mail address and contact details. Please note, that it is important that you maintain up-to-date details at all times. |
|
If a payment fails due to being refused by your bank or due to the credit card expiring then an email notification is sent from WorldPay to the address details they hold for you, hence the importance of maintaining correct information. |
|
We will also notify you, using the details we hold, if your payment cannot be taken and will explain what you should do. |
|
If a payment fails on more than 3 successive days the agreement becomes suspended - should this happen we will suspend your web site pending contact and subsequent payment by you. |
|
If your credit card expires and you do not update the credit card details, resulting in a payment being missed, we will suspend your web site pending contact or payment by you. |
|
It is VITAL that you maintain your information correctly on the WorldPay system. |
Printer friendly page 